TERMS AND CONDITIONS

Ordering Info

View the products and add to your shopping basket. The basket is permanently displayed on the left hand side of the screen. When you are ready to complete your purchases click on checkout and fill in your delivery details and submit your order.

Once submitted, one of our sales staff will call you back to confirm your order and take your card details.

We aim to dispatch your goods within 36 hours of receiving your order. Cards we accept Visa, Delta, Mastercard, JCB, Switch.

You are able to pay by cheque or international money order made payable in pound sterling. It is advisable to note that payment by cheque will delay your goods being dispatched until the funds have been cleared, approximately 5 working days.

Orders received by 12 noon Monday - Friday, are generally dispatched the same day; Saturday doesn't count as a working day.

We aim to dispatch your goods within 36 hours of receiving your order subject to the products being in stock. If there is going to be a delay in dispatching your goods we shall contact you and give you the opportunity to revise your order or cancel part of it.

If no-one is available to accept the delivery a card will be left to inform you how you can collect your parcel or arrange re-delivery. It then becomes your responsibility to contact the relevant delivery company to arrange a suitable re-delivery date. We accept no liability if delivery is not made due to you not being available.

Terms & Conditions

If you are not 100% satisfied with your purchase, return the unused item(s) with all paperwork, receipt and original packaging etc, in it's original condition within 7 days for a refund, postage and packing not included.

Returns are unfortunately not accepted on perishable goods such as chocolate and sweets and helium filled balloons. If you wish to clarify which products count as perishable please contact customer services. Wigs and make-up are also excluded from being returned for hygiene reasons.

It is understood that the customer is liable for postage costs in both directions. Postage on all orders is charged at £3.95 per consignment unless otherwise stated.

Due to the changing nature of our product range Bags O' Fun cannot accept exchanges. If you have an item that you wish to return for another item, simply return the item to us for a refund and then visit our website to purchase the new item that you want. Please note that it takes 10-14 days from receipt of your return to process your refund.

RETURNS

Returns are unfortunately not accepted on perishable goods such as chocolate and sweets and helium filled balloons. If you wish to clarify which products count as perishable please contact customer services. Wigs and make-up are also excluded from being returned for hygiene reasons.

Before returning any goods you must CONTACT US to request an RT and return instructions. Returns will not be accepted without an RT number or within the shop premises.

Bags O' Fun will credit your credit card account once the items are received. Although we have Bags O' Fun customer service available to speak to, please allow 10-14 days for credit to be given. Every credit card has different posting cycles; please allow 1-2 bills for your credit to appear on your statement.

If you are returning a gift, we can either refund the credit card that the purchaser used or we can issue you a Bags O' Fun gift certificate for the amount of the purchase. Simply specify how you want to handle your gift return on your receipt/invoice and at time of ringing for a n RT number and we will take care of the rest.